Privacy Policy
Introduction
OnlyScience, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and email address
- Company name and job title
- Phone number (if provided)
- Account credentials and preferences
- Payment information (processed securely by third parties)
Usage Information
We automatically collect certain information about your use of our Service:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our Service
- Referring website information
- Analytics data and performance metrics
Data You Upload
When you use our analytics platform, you may upload data files for analysis. This data may include:
- Marketing campaign data
- Customer analytics information
- Sales and performance metrics
- Other business data relevant to your analysis
How We Use Your Information
We use the information we collect for the following purposes:
- Provide, maintain, and improve our Service
- Process your data for marketing analytics and insights
- Authenticate users and manage accounts
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Service, including:
- Supabase: For authentication and database services
- Google Analytics: For website analytics and performance monitoring
- Payment Processors: For secure payment processing
- Cloud Infrastructure: For hosting and data storage
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication systems
- Secure data centers and infrastructure
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You have the right to access your personal information and receive a copy of the data we hold about you in a portable format.
Correction
You can update or correct your personal information through your account settings or by contacting us.
Deletion
You have the right to request deletion of your personal information, subject to certain exceptions for legal or regulatory requirements.
Opt-Out
You can opt out of certain communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our Service. For detailed information about our use of cookies, please see our Cookie Policy.
You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Service.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Service after any modifications constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@onlyscience.io
Website: https://onlyscience.io
Address: OnlyScience, Inc.